Neptune Web is a full-service Boston-area web hosting firm. As part of our commitment to being a full-service web development consultancy, Neptune Web offers affordable web hosting and support plans to meet your business requirements.
Our hosting services differ from other hosting services in that award winning service comes with every account. Unlike most hosting plans, you will receive prompt and knowledgeable service, your calls will be returned quickly and most problems will be solved right on the spot. Similarly, our 24x7 support plans provide on-call support for mission critical web sites. Our hallmark service is part of the package.
Our secure, semi dedicated web hosting plans include the following services:
- 24/7 emergency support for site down situations.
- 9AM-6PM Mon-Friday application support and recovery (software installation requests, etc.)
- Active monitoring service (15 minute monitoring (ping method)
- Complete file and database backups included and available
- SSH/shell/SFTP access
- PHP, cgi-bin, mysql, Apache web server
- Proactive backup and recovery service provided for hardware failures
- Webalizer log file statistics