Neptune Web offers affordable, comprehensive managed hosting solutions with support plans to meet your site or application requirements.
Our award-winning service differentiates us from other hosting vendors. Neptune Web provides prompt and knowledgeable service, returns calls quickly and is able to resolve most problems right on the spot. Similarly, our 24x7x365 support plans provide on-call support for mission critical web sites. Our hallmark service is part of any hosting package.
Web Application Hosting:
- Customer Relationship Management Systems
- Content Management Systems
- Custom-developed and third-party applications
Our secure, semi dedicated web hosting plans include the following services:
- 24/7 emergency support for site down situations.
- 9AM-6PM Mon-Friday application support and recovery (software installation requests, etc.)
- Active monitoring service -- 15 minute monitoring (ping method)
- Daily, complete file and database backups
- Weekly security and vendor plugin upgrade/patching
- SSH/shell/SFTP access
- PHP, cgi-bin, mysql, Apache web server
- Proactive backup and recovery service provided for hardware failures
- Webalizer log file statistics